New Delhi, March 12 (ANI): A two-day conference of the Presidents, State Commissions and the Secretaries and Consumer Affairs of the State Governments/UT Administrations is being organised by the national consumer disputes redressal commission from Monday to mark 'World Consumer Rights Day'.
The Conference will be inaugurated by a Supreme Court judge Dalveer Bhandari, Union Minister for Law and Justice M Veerappa Moily will be the chief guest. Union Minister of State (Independent Charge) for Consumer Affairs, Food and Public Distribution K V Thomas will preside over the event.
Issues likely to be taken up during the conference include progress madeon the implementation of resolutions passed in previous conferences, Uniform procedure in the listing of cases for admission and subsequent disposal, steps required to be taken to reduce the arrears and ensure speedy disposal, upgrading and augmenting the infrastructure of the consumer fora under the integrated project and holding of conference of the presidents of district forums in the respective state.
Consumers in India are given legal rights under the Consumer Protection Act, 1986 which is a benevolent social legislation that lays down the rights of the consumers and provides their for promotion and protection of the rights of the consumers.
The first and the only Act of its kind in India, it has enabled ordinary consumers to secure less expensive and often speedy redressal of their grievances. By spelling out the rights and remedies of the consumers in a market so far dominated by organized manufacturers and traders of goods and providers of various types of services, the Act makes the dictum, caveat emptor ('buyer beware') a thing of the past.
The Act mandates establishment of consumer protection councils at the Centre as well as in each State and District, with a view to promoting consumer awareness. (ANI)