After getting huge number of complaints against the problem faced by the passangers for booking Tatkal (emergency travel) tickets, Indian railways has finally decided to change the procedure and timing of their sale on Friday.
The change will come in effect from July 10. Passengers can now book their tatkal tickets 10 a.m. instead of 8 a.m. at present from July 10.
Moreover, no authorised agents including those of the Indian Railways Catering and Tourism Corporation, will be allowed to book Tatkal tickets in the first two hours from 10 a.m. to 12 noon, said a statement from the Railway Board.
In addition to that, the current restriction on agents for booking general tickets on the opening day from 8 a.m. to 10 a.m. will also continue, it said.
Officials said while there was a huge demand of tatkal tickets from the passengers during the first few minutes after from at 8 a.m., the opening time of booking counters, the role of agents has been bothering the ministry despite many steps to overcome the situation.
-With inputs from IANS.
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