Bihar received the Silver Icon Web Ratna Award 2012 for its public grievance redressal website, an official said on Monday.
The award was presented to S. Siddharth, Bihar's secretary of urban development and public grievances in New Delhi by Kapil Sibbal, Union Minister of Communications and Information Technology on Monday.
Developed by the state IT department of government of Bihar as an initiative of e-governance and to give the common people features for quick and transparent disposal of complaints, the public grievance redressal website is http://bpgrs.in.
The complainant is also intimated on his/her e-mail about the action taken, the officials said.
-With inputs from IANS
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