Patna, Dec 10 (IANS) Bihar's public grievance redressal website has received the Silver Icon Web Ratna Award 2012, an official said here Monday.
Union Minister of Communications and Information Technology Kapil Sibbal presented the award to S. Siddharth, Bihar's secretary of urban development and public grievances, in New Delhi Monday.
State IT department officials said the public grievance redressal website -- http://bpgrs.in -- has been developed by the state government as an e-governance initiative and has various features for quick and transparent disposal of complaints.
The complainant is also intimated on his/her e-mail about the action taken, the officials said.
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